Frequently Asked Questions

Everything you need to know about working with us

Yes. We have over 25 years of production experience, operate our own factory, and maintain strict quality control throughout the manufacturing process.

Yes, we support small trial orders. The MOQ is as low as 100 pieces per style.

Yes. We offer full OEM/ODM customization. Please share your requirements or design files, and we will develop a complete production-ready solution for you.

Our company is certified to ISO9001 and BSCI quality management systems. Our products are tested to European EN71 and US CPSIA standards, ensuring compliance with major global safety requirements.

Bulk order lead time ranges from 15 to 40 days, depending on order quantity and complexity. We can provide samples for confirmation within one week of receiving your requirements.

We use standard export cartons as our default packaging. We can also provide customized packaging solutions to meet the requirements of various cross‑border e‑commerce platforms.

Our standard payment terms are 30% deposit in advance, with the balance paid before shipment. More favorable terms can be negotiated based on mutual trust and long‑term cooperation.

All our products undergo strict quality control before shipment. If any quality issues arise upon receipt or during sales, we will respond promptly and take full responsibility to resolve the matter to your satisfaction.

We currently export to major markets in Europe, the Americas, Australia, South America, and beyond. We are fully licensed for export and can assist with all required documentation for smooth customs clearance.

We provide samples free of charge based on your requirements. Shipping costs are borne by the customer and may be deducted from the actual order upon confirmation.

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